Rmni is the global leader in providing thirdparty enterprise software support services to over 2,000 active clients. About bmc remedy help desk software bmc software, inc nyse. Remedy 9 is a mobilefirst digital enterprise management platform built for. Which operating system does remedy service desk management support. Bmc, is a leading provider of enterprise management solutions that empower companies to manage it from a business perspective. All rs contracts include access to the remedy it software support portal. Choose business it software and services with confidence. It help desk software patrol and proactivenet performance management bppm itil. Delivering business service management, bmc software solutions span enterprise systems, applications, databases and service management. Ticketing system training for it support part 1 youtube. More than 7,500 it organizations trust bmcs worldclass itsm solutions. Integration with monitoring software like solarwinds. Choose the version for which you want to view associated technical documents. Bmc is a global leader in innovative software solutions that help.
Remedy it complete provider of interoperable open architecture for iiot and distributed, realtime, and embedded dre systems remedy it your challenge our solution services. Support central documentation knowledge base downloads. This software has a very simple layout that makes tracking information. Remedy 9 it service management suite support for remedy it service management suite controlm workload automation support for controlmenterprise manager bmc helix footprints service desk trackit. The remedy service desk product is saas, and windows software. Support itsm processes by providing a single source of reference for all your it infrastructure and services.
You have successfully logged out return to home page. Remedy 9 is a cloudbased digital service management solution that combines a service desk manager, a change manager, a service delivery manager and an it. The original remedy corporation was founded in 1990. Bmc remedy itsm remedy it service management bmc software. Documentation by supported product version bmc software. Many companies use help desk software to perform many itsm. With the help of capterra, learn about remedy service desk, its features, pricing. Using online course provides service desk support staff service desk analysts, problem coordinators, and specialists and. Top desktop support and help desk interview questions and answers complete package. Bmc helix itsm remedy solution for support portal and solution management is. The service desk is the single point of contact for it support, managing. Support for remedy it service management suite bmc software. We enable licensees of oracle, sap, ibm, microsoft and other enterprise software to enjoy ultraresponsive support, save up to 90 percent on total support costs and free up funds to drive innovation. Top desktop support and help desk interview questions and.
It service management itsm tools help regulate how it services are delivered. List of top it service management itsm software 2020. Bmc has owned and improved the remedy brand since 2004. Bmc helix itsm is a powerful, peoplecentric solution that exploits emerging. Bmc remedy service management suite legacy enterprise it. Improve user experience with a modern, personabased ui increase efficiency and stability with a single source of reference for all your it infrastructure and services. It is a broad suite of itsm, tools with strong integrations to other bmc tools and inbuilt itam.
Get support for remedy it service management suite, including documentation, frequently asked questions, knowledge articles, downloads, training, and more. Now on its 9th iteration, bmc remedy employs mobilefirst design to give it. Thirdparty support for enterprise software rimini street. Remedy it service management suite handles your it services and capabilities like. Remedy is one of the biggest names in itsm software. Support for remedy it service management suite including documentation, downloads, answered questions, knowledge articles, training and more. Known for storydriven and visually stunning action games, remedy have created blockbuster games such as alan wake, max payne, quantum break, and control. Rs is intended for the following type of activities. Youll need your support contract id and pin to complete the process. Connect your office devices via wireless, installing complete cabling and server systems, upgrading or adding to an existing network we can help you make the most out of your onsite i. Ticketing system training for it support part 2 duration.1368 1582 1228 1409 1078 1461 148 1036 263 114 259 472 1170 889 838 454 1220 1065 94 359 413 621 1454 1217 1298 1155 161 582 249 138 855 1334 1368 906